Privacy Policy

Electro Virium Ltd

Last updated: 10 October 2026

1. Who we are

Electro Virium Ltd provides electrical services to domestic and commercial customers.

We are responsible for the personal information we collect and use in connection with our services.

Address: 62 Congleton Road, Macclesfield, SK11 7UE

Email: [email protected]

2. Information we collect

When you contact us or request our services, we may collect:

• Your name

• Your postal or property address

• Your email address

• Your telephone number

• Details of your enquiry, quotation or electrical work

• Relevant correspondence and appointment information

Our website may also collect technical information through cookies or similar technologies, depending on the services enabled.

3. How we use your information

We use your information to:

• Respond to enquiries and requests for quotations

• Arrange appointments and site visits

• Provide electrical services and manage ongoing work

• Communicate about bookings, quotations and completed jobs

• Maintain business, financial and service records

• Send marketing emails where you have agreed to receive them

4. Our legal basis for using your information

We process personal information where necessary:

• Contract: To provide services or take steps towards providing services you have requested

• Legal obligation: To meet applicable accounting, tax and other legal requirements

• Legitimate interests: To manage our business, respond to customers and maintain appropriate service records, where those interests are not overridden by your rights

• Consent: To send marketing emails where we rely on your permission

You can withdraw your marketing consent at any time.

5. Marketing emails

If you choose to subscribe, we may send occasional emails about our electrical services, useful advice and special offers.

You can unsubscribe using the link in our marketing emails or by contacting us directly.

Choosing not to receive marketing will not affect your ability to request or receive our electrical services.

6. How we store and share information

We use business software, including GoHighLevel, to manage customer enquiries, contact details and communications.

We may share relevant information with service providers who support our business, such as IT, hosting, email, accounting and other professional service providers.

We do not sell your personal information.

We take reasonable steps to protect customer information against unauthorised access, loss and misuse.

7. International data transfers

Some of our software providers may process personal information outside the United Kingdom.

Where this happens, we will ensure that appropriate safeguards required by UK data protection law are in place.

8. How long we keep information

We retain personal information only for as long as necessary for the purposes for which it was collected, including providing services, maintaining appropriate business records and meeting legal obligations.

We periodically review information that is no longer needed.

9. Your data protection rights

Under UK data protection law, you may have the right to:

• Request access to your personal information

• Ask us to correct inaccurate information

• Request deletion of information in certain circumstances

• Object to or restrict certain uses of your information

• Request transfer of your information where applicable

• Withdraw consent where processing is based on consent

To exercise your rights, contact [email protected].

You also have the right to raise a complaint with the Information Commissioner's Office at www.ico.org.uk.

10. Cookies

Our website may use cookies and similar technologies to support website functionality and, where enabled, measure website performance.

Where consent is required for optional cookies, we will request it before using them.

11. Changes to this policy

We may update this Privacy Policy to reflect changes to our services, systems or legal obligations. The latest version will be published on this website.